Ensure A Positive, Safe And Convenient Visitor Experience From Check-In To Check-Out
FMS:Visitor, is built to flexibly and comprehensively deliver the unique configurations and activities organizations require to meet their individualized business needs today and tomorrow.









Today there is a heightened awareness of the need to track occupants entering and leaving buildings as part of increased COVID-19 protocols, but the security risk inherent in building visitors is not new. The increased flexibility in hybrid workplaces means business happens quickly and visitors may be unexpected or last-minute. Maintaining your security and safety protocols while creating an inviting experience for guests creates an ideal environment for high-quality work and productivity.








Hosts can automatically pre-book visitors through their calendar just by including an email address such as visit@smartco.com into the calendar invite, or hosts can use their online employee-dashboard to pre-book their visitors.


The visitor immediately receives a confirmation email/ SMS with the details about their upcoming visit, directions, arrival instructions and a secure link that the visitor can use to pre-register before their arrival.
The visitor immediately receives a confirmation email/ SMS with the details about their upcoming visit, directions, arrival instructions and a secure link that the visitor can use to pre-register before their arrival.



FMS:Visitor provides a secure and quick laser-barcode scanning system to process vehicles, drivers, and/or pedestrians into parking areas, which includes superfast scanning of barcoded driver’s licenses, vehicle license discs, ID books and ID cards.





Visitors can make use of a self-service check-in kiosk at the reception or security desk, which has customized sign-in flows including touchless check in through the visitor’s own mobile phone, facial recognition, ID/ Passport number, mobile number or QR code.
Visitors can make use of a self-service check-in kiosk at the reception or security desk, which has customized sign-in flows including touchless check in through the visitor’s own mobile phone, facial recognition, ID/ Passport number, mobile number or QR code.



If required, as the visitor checks-in, a visitor badge will be automatically printed with all applicable details such as the visitor’s name & surname, visitor’s picture, host’s name & surname, the date, visitor type, and the company logo.


“Out of all the vendors considered, FM:Systems was the only provider that could support our immediate needs, with the added flexibility to grow and respond to new workplace needs going forward.”
“I have never seen a company so dedicated to creating lines of communication between their clients so we can work through these challenges together.”
FM:Systems helps me sleep at night. I’m not worried about a solution that might become obsolete one day. On the contrary, the company is constantly innovating and adapting with us – not only expanding as we do, but leading the way. It’s not just a technology. It’s a partnership.”



As visitors arrive, a notification is immediately sent via email and/or SMS and/or Microsoft Teams directly to the host, with the visitor’s details, picture, time of check-in, area that they have checked into, and their contact details. Notifications can also be setup to work through other instant messaging systems.
As visitors arrive, a notification is immediately sent via email and/or SMS and/or Microsoft Teams directly to the host, with the visitor’s details, picture, time of check-in, area that they have checked into, and their contact details. Notifications can also be setup to work through other instant messaging systems.



The real-time dashboard allows administrators to view a current list of all visitors checked into the building, view current parkers, view upcoming bookings and the location of each meeting, and view, search, filter, and download complete visitor reports.





Visitors and contractors can save time on the day of their visit by completing their safety induction before they arrive. Safety-induction completion can be linked to access-rights into the building, ensuring all people on site are compliant with OHS requirements.
Visitors and contractors can save time on the day of their visit by completing their safety induction before they arrive. Safety-induction completion can be linked to access-rights into the building, ensuring all people on site are compliant with OHS requirements.



The FMS:Visitor system has integrated into various related systems such as large-scale access-control systems and guest Wi-Fi provisioning systems to make the visitor journey even more seamless.


About FM:SystemS
FMS:Visitor is built to flexibly and comprehensively deliver the unique configurations and activities organizations require to meet their individualized business needs today and tomorrow.
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